Job Overview
VCG are looking for an Azure Engineer, who will join our Cloud Services team and deliver customer engineering for cloud-to-cloud and on-premise to cloud migrations. You will be able to attend presales meetings and scoping calls, with the potential to progress to a presales or senior engineering role.
The main aspects of this role are delivering Azure Solutions, and working either independently or with a larger team. Migrating customers from on-premise to Azure, and designing cost-effective Azure Solutions is essential for this role. You will get support from the Datacentre Team and Cloud Services Team with internal and external training, technical escalation points, and on-site engineering support.
Because of the team size, this role requires that the successful candidate can do consultancy and professional services work, as well as occasional customer meetings and internal project support.
VCG’s success depends on engaging directly with our customers, explaining our technology and product portfolio, and positioning it to both business and technical users. You will often be the main technical contact point between a customer and VCG, so this role demands that you have excellent technical knowledge, good customer facing skills and good commercial awareness.
Role Responsibilities
Key responsibilities will include but are not limited to:
- Scoping of engineering solutions
- Working on customer site delivering Scoped projects.
- Interacting with the VCG Sales team and customers to ensure maximum customer satisfaction.
- Adhere to the Company’s Quality and Business Processes
- Maintaining and improving technically through certification, both on a personal and company level
Skills & Experience
Key Skills and Experience would include but not limited to:
- Experience in a customer facing support environment
- Experience in working in an MSP environment
- Experience in completing Microsoft Cloud Migrations
- Strong interest in cloud technologies, Compute, Backup, Security.
- Comfortable working with hosting technologies including Azure, VMware, HyperV and network storage systems.
- Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations and Project Management Office
- It is essential to have a valid UK driving license
Key Competencies
- Personable and able to quickly build rapport
- Ability to learn and take on new technologies
- Demonstrates a commercial awareness
- Organised and analytical, able to eliminate obstacles through creative and adaptive approaches
- Tailors written communications to effectively reach an audience at audience-appropriate technical level
- Accountability
- Fosters teamwork and has a strong motivational approach to this process
- Adaptability to approach challenging tasks with a “can-do” attitude.
Required Qualifications – any one of the following:
Microsoft Certified: Azure Solutions Associate
Microsoft Certified: Solutions Associate: Office 365 (MCSA)
Microsoft Certified: Azure Solutions Architect
Advantageous Skills
Any Knowledge or understanding of any of the following would be advantageous:
- Server 2016/2019
- Service Migration Experience
- SkyKick / BitTitan Migration Wiz
- Microsoft Azure Security
Personal Qualities
- Technical Aptitude
- Drive to learn and develop
- Great teamwork
- Planning and organizing
- Communication skills
Customer Experience:
VCG is committed to delivering the best experience to its customers, to enable them to succeed and grow with us as their partner. Delivering excellent Customer Experience is something that affects all departments and all employees. As a VCG employee, you are responsible for ensuring that we maintain a good relationship with our customers, maintain our Customer Experience partner accreditations, and support your colleagues in their roles in delivering customer success. You are expected to undertake any relevant training for Customer Experience promptly and follow continual improvement processes to identify opportunities to develop customer’s experience with VCG.
Equal Opportunities:
We are an equal-opportunity employer. We will consider all qualified applicants for employment without discrimination on grounds of disability, gender or gender orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.
Right to Work:
Please note that this role requires the successful applicant to be permitted by the UK Home Office to live and work in the UK.
Apply:
Please send your CV and the role interested in to careers@vcg.group