IT Cost Optimisation
Driving growth and maximising efficiencies
IT Cost Optimisation
Driving growth and maximising efficiencies
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Investing, managing and tracking IT spend
The proliferation of digital technologies and devices means customer needs and expectations are evolving faster than at any other time in history, and businesses must strive to deliver on every front, at all times
From the ease of navigating of your website to the availability of your customer services and the way your products are delivered, every customer-facing element of your business needs to be working to deliver a consistently positive CX.
Facts
- Organizations are allocating 64 percent of IT spend to running the business and 36 percent to growth and innovation
- 26 percent of IT spend is controlled by business units, the same as in 2020
- The pandemic has increased public cloud and SaaS spend for half of organisations
Tackling continuous IT change
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