We remove the business-as-usual stress from your IT teams, so that they can focus on your strategy, innovation and growth.
Keeping pace with the rapidly evolving demands of modern business can be a complex and costly challenge. That’s why organisations are increasingly partnering with VCG to manage their business-as-usual IT responsibilities and improve efficiency.
VCG’s managed services ensure our highly experienced IT teams are at your disposal 24/7, taking responsibility for as little or as much of your infrastructure and operations as required. Whilst we unlock your competitive advantage, you can rapidly scale.
OUR SIMPLE AND SCALABLE CUSTOMER CARE MODEL BRINGS IT SUPPORT TO THE NEXT LEVEL.
• Hardware and vendor support
• Support desk
• Proactive monitoring and alerting
There’s flexibility to bundle in as much or as little support as your business needs, as a managed service, while keeping control of your business operations.
With VCG Care you have the ability to support complex software and hardware from multiple vendors, while staying on top of security requirements with comprehensive tools for diagnosis and incident resolution.
Our trusted teams ensure your business is always-on:
• Round the clock service
• Alerting and notifications
• Incident remediation and support
• Online reporting
• Service Management
• Continuous improvement