Creating a unified customer experience
Choosing the right solution to transform your business and customer care
Diverse vendors and technology stacks
Future-ready solutions, bringing teams and customer care together
Trusted by
Technology that empowers your teams

The ability to work from anywhere has changed forever, and so has the necessity to support the flow of work from any device and location. VCG are helping customers adapt on this journey to create a re-invented workplace that combines home and remote working alongside the traditional office-based set-up.

VCG provide remote meeting solutions, remote office, support remote agents and IT administration and keep your people and teams productive, connected and secure.

Solving Together
  • Collaboration and transformation requirements
  • Hybrid workplace productivity
  • Cost optimisation and efficiency
  • Voice and data compliance
  • Technology transformation journeys
  • PSTN migrations
30-minute FREE review of your telephony and UC setup
Book a 1-2-1 assessment
Featured Solutions
We design, manage and optimise your infrastructure

Whether your business journey means digitising and moving to the Cloud, managing networks or evolving your cyber security posture, data and applications, IT has never been more pivotal to your success in the digital age.
Cisco collaboration solutions
Cisco’s ‘Webex Suite’ is a purpose-built platform for hybrid work, and through a unified, secure, single application.
Microsoft Teams collaboration
Teams brings together chat, meetings, calling, Office 365 apps, and third-party tools in a single place.
Contact Centre & omnichannel
Omnichannel capabilities for outstanding customer care across multiple channels: email, text, web, chat, messaging & social
Call recording & reporting
Discover the full potential of your data with recording and reporting capabilities for any platform.
Direct Routing
Our security-first approach to all things network and Cloud allows us to access best-in-class knowhow and support, 24/7.
Managed IP telephony
Voice over IP (VoIP) services that access your business internet infrastructure to make and receive voice calls
Unified Communications solutions for remote working

The ability to work from anywhere has changed forever, and so has the necessity to support the flow of work from any device and location. VCG are helping customers adapt on this journey to create a re-invented workplace that combines home and remote working alongside the traditional office-based set-up.

VCG provide remote meeting solutions, remote office, support remote agents and IT administration and keep your people and teams productive, connected and secure.

 

  • Featured case study
    Birmingham Chambers of Commerce Network and Collaboration refresh
    VCG’s approach to doing business with potential clients is exceptional. They invest significant time and resource during the tendering process to understand your business requirements before applying their expertise and experience in offering an optimal solution
  • Featured case study
    Wales & West Housing
    VCG partnered with Wales & West Housing to provide secure and visible internet access to their users across all devices, both on and off the corporate network.
  • Featured case study
    The British Heart Foundation
    Implementation of a private, fully managed network helped BHF to securely and efficiently streamline the delivery of critical services including ecommerce applications, email, telephony, multimedia applications, CCTV and Wi-Fi
  • Featured case study
    Kwik Fit
    “VCG is a trusted provider with a great reputation for technical expertise and service delivery. The team is adaptable, very easy to work with and have quickly become a valued partner. The reporting has been strong. When an issue happens, getting people together to resolve it has been quick and effective. The partnership has made a positive impact on our business operations.”
    News
    • Optimising IT and technology costs in the digital economy
      SMEs striving for better cost management are facing significant challenges at the moment. A tanking economy, unpredictability in the markets, rocketing supply chain prices and a cost-of-living crisis [...]
    • Microsoft’s New Commerce Experience explained
      Microsoft is changing the way customers purchase and manage licenses through its Cloud Services Provider program. Our Microsoft Practice Lead Matt Gifford explains the New Commerce Experience, from [...]
      Book a free consultation for your business today

      Pre Register

      Driving productivity in the hybrid workplace
      • Hidden
      • Hidden