Jeff Heath

Head of Technical Services

Jeff Heath

Department Technical

Follow Jeff

Jeff Heath is the Head of Technical Services at VCG. He leads the delivery of customer‑facing technical services, overseeing 3rd‑line support operations and the delivery of VCG’s Professional Services solutions.

Jeff has over 20 years of experience in the IT and networking industry, with specialist expertise in enterprise networking, security, collaboration, and complex infrastructure environments. He has extensive experience working with leading technologies including Cisco and Fortinet.

Jeff focuses on driving service excellence, developing high‑performing technical teams, and ensuring customers receive reliable, scalable, and well‑architected solutions. His work supports continuous improvement across both operational support and professional services delivery.

I’m passionate about building strong teams and delivering high‑quality services that create real value for our customers.