VCG Announces partnership with 8x8

We are delighted to announce a new strategic partnership with 8×8, a global leader in cloud communication and collaboration solutions. This collaboration aims to consolidate our voice services and provide our customers with innovative, reliable, and scalable voice solutions. 

As part of this strategic partnership, we will integrate 8×8’s advanced cloud-based communication platforms into our service offering. 8×8 provides a unified platform that includes voice, video, chat, contact centre, and enterprise-class API solutions. 

“We are thrilled to onboard 8×8 as one of our cloud telephony and contact centre technology partners,” said Roy Reynolds, CIO of VCG. “Their robust solutions align perfectly with our mission to provide top-tier service to our customers. This partnership, which becomes official and more strategic following the projects we are currently working on for our clients, will enable us to deliver seamless and innovative voice capabilities. This will help businesses meet their need for seamless customer experience, productivity, and collaboration.” 

The integration of 8×8’s solutions into VCG’s portfolio promises a range of benefits for customers. These include unified communication through a single platform that reduces complexity and enhances efficiency.  

Customers will be able to access demos and features that help enhance telephony and business collaboration with tools that facilitate better teamwork, regardless of location, and features such as video conferencing, team messaging, and file sharing. The solution offers scalability, growing with businesses and ensuring they can scale communication infrastructure as needed without significant investment. 

“In light of The PSTN Switch off, there is a strong case for modernisation and telephony that’s built to work with existing infrastructure, whether that is Microsoft Teams or CRMs that customers are reliant upon.” says Lee Byatt, technical architect at VCG. “We are looking at offering customers a choice of platforms and voice infrastructure options that help unify their tech stack and give them the value they need today and in the future.” 

We are also pleased that several customers have already adopted 8×8’s integrated solution, experiencing significant changes in the way they operate and their technology for communication and collaboration capabilities.

If your interested in hearing more about how we can help you with your voice and cloud communications get in touch with a member of our team.

………….. 

About VCG Technology Services 

VCG are network infrastructure specialists, partnering with industry-leading vendors to help our customers overcome complex transformation challenges. VCG connect, secure, simplify, and modernise customers network infrastructure, making sure their strategy is fit for the future and IT budgets. 

About 8×8 Inc. 

8×8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.