Customer Experience Archives | VCG

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Technology lifecycle services: our approach explained

In a recent article around our lifecycle services reinvention, VCG’s CEO, Robert Moss, emphasised “Our focus is on guiding customers through their lifecycle journey, rather…

Five ways moving your communications to the cloud can save you money

According to the 2021 State of Business Communications Report, 87% of forward-looking IT leaders believe an integrated cloud communications solution is the future. When estimating…

The need for Unified Customer Experience

Five minutes with Craig Steele, CX Manager at VCG. Digital acceleration and change in customer behaviour have shown us all that customer needs and expectations…